Maintenance and support

Website maintenance services for WordPress and Shopify sites that matter.

Our website maintenance services keep WordPress, WooCommerce, and Shopify sites updated, backed up, secure, and working, with one developer who already knows your site when something breaks, slows down, or needs to change.

Built for ongoing technical help WordPress, Shopify, React, hosting, forms, tracking, integrations, updates, security, performance, and small improvements.
  • Support existing sites, even if we did not build them.
  • Work hourly when that is the right fit.
  • Use us when you need technical help, without an upfront engagement commitment.

Support should be practical

Ongoing support is not just pressing update.

We help keep websites stable, current, secure, fast, and easier to manage over time.

Some clients need help once. Some need occasional hourly support. Some need long-term technical support.

Talk through support needs

What we handle

Technical support for real production websites.

We support websites through updates, fixes, improvements, monitoring, troubleshooting, and technical guidance.

What we support

  • WordPress websites
  • Shopify stores
  • React applications
  • WooCommerce
  • Hosting
  • DNS
  • Forms
  • Tracking
  • Integrations
  • Performance

More support work

  • Security
  • Content and layout updates
  • Analytics
  • Technical SEO
  • Existing website improvements
  • Plugin updates
  • App conflicts
  • Small enhancements
  • Launch support
  • Troubleshooting

Problems we solve

  • Plugin updates breaking layouts
  • Shopify app conflicts
  • Slow pages
  • Broken forms
  • Checkout problems
  • Tracking issues
  • Hosting problems
  • DNS changes
  • Small improvements that never get done
  • Existing sites with no current developer

How we approach it

Keep the site stable and moving.

Support should be based on the actual site and what it needs. We review the current setup and help with the work that matters.

You should not have to pay for more than you need.

01

Review the site, stack, hosting, integrations, updates, and current pain points.

02

Prioritize fixes, improvements, and maintenance work based on risk and value.

03

Handle the work directly with clear communication and technical context.

Service FAQ

Questions before hiring ongoing website support.

Do you offer ongoing technical support?

Yes. We support websites through updates, fixes, improvements, monitoring, troubleshooting, and technical guidance.

Can you help with small updates?

Yes. We work on both small updates and larger technical improvements.

Do you support websites you did not build?

Yes. We often support existing websites built by someone else.

Do you offer hourly support?

Yes. Hourly support is available when that is the right fit, and you only use us when you need the work.

Can we talk by phone or video?

Yes. We can scope the work directly with you by phone, video, or email.

What is included in monthly maintenance?

Plugin, theme, and core updates, backups, security checks, uptime monitoring, and small changes, handled by one developer who already knows your site.

Do you test updates before applying them?

Yes. Major updates are tested on a staging copy first, and a backup is taken before anything changes on the live site.

Is maintenance a long-term contract?

No. Work is billed hourly with no long-term commitment. Many clients simply keep Don on because it works.

Can you maintain a site someone else built?

Yes. Most maintenance clients started with a site built by another developer or agency.

How much do website maintenance services cost?

Maintenance is billed hourly with no long-term contract, so the cost follows how much your site needs each month. Small fixes start at $200, and you get an estimate after a short review of the site.

Do you offer WordPress website maintenance services?

Yes. Core, theme, and plugin updates tested on staging, backups, security checks, and small changes for WordPress and WooCommerce sites.

Do you maintain ecommerce websites?

Yes. WooCommerce and Shopify stores get the same care, with extra attention to checkout, payments, shipping, and tracking after every update.

Pricing

Small fixes start at $200.

Quick fixes are usually billed hourly, and clearly scoped projects can be a fixed price. Either way, you get a plain-English estimate of what is wrong, what it takes, and how long it should take before any work starts.

There is no retainer, setup fee, or long-term contract. Many clients start with a one-hour fix and keep Don on for ongoing work.

Get an estimate

Start with the technical side

Let’s talk through what actually needs to happen.

Whether you are building something new, improving an existing system, or trying to understand what went wrong, the first step is a direct technical conversation.

Based in New Rochelle, NY, serving Westchester, New York City, and the tri-state area. We work remotely with clients across the US and are happy to meet in person nearby.